Baltimore County Public Schools

Engage. Empower. Excel.

Technology Support

Students and Parents that wish to report an issue with their Chromebook, including loss and theft, should do so with their school administration.

• Focus App Directions for Staff and Parents - Spanish
• Parent Password Reset - Spanish
• Parent Viewing Report Card in Focus - Spanish

Technology Support Request:

BCPS utilizes Incident IQ for all technology support requests. This resource is only available for BCPS staff members through the My Apps portal.

Help Desk phone number and hours:

443-809-HELP (4357)
Monday - Friday 7:00am - 4:15pm