Admin

Benefits and Retirement

csc

The Employee and Retiree Customer Service Center provides BCPS employees and retirees with assistance and solutions to questions regarding benefits, retirement, leaves, certification, and payroll.

Location: Greenwood Campus 
6901 North Charles Street, Building B
Towson, MD 21204

The Customer Service Center hours are Monday, Wednesday, and Friday, from 8:30 a.m. – 4:45 p.m., and Tuesday and Thursday, from 8:30 a.m. – 6:30 p.m.

Medicare-Eligible Retirees must contact RetireeFirst with health coverage or prescription inquiries at: (443)290-3114

Machine Readable Files (cigna.com)
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This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

2020 Active Employee Benefits Guide
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