Baltimore County Public Schools

Raising the bar, Closing gaps, Preparing for our future.

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Access to BCPS Serve is currently intermittent. The vendor is aware and working on resolving the issue. Symptoms may include inability to access the system, sluggishness while in the system, and/or error messages may appear. This impacts all users of BCPS Serve – technician and customer roles. Additional information will be provided as it becomes available.

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Technology Support  

Technology Support Request Form:

The Technology Support Request form is available to BCPS students and staff with BCPS credentials. Parents should work with their child to enter a Technology Support Request form. If you are having trouble submitting a support request, please refer to the Creating a Service Ticket One Pager located here.

Help Desk phone number and hours:

443-809-4672

Monday - Friday 7:00am - 4:15pm