Baltimore County Public Schools

Raising the bar, Closing gaps, Preparing for our future.

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On Friday, December 2, 2022, starting at 4:00 pm the BCPS Serve system will be undergoing a system upgrade.

During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated.

This may occur throughout the weekend as services are brought back online.

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Technology Support  

Technology Support Request Form:

The Technology Support Request form is available to BCPS students and staff with BCPS credentials. Parents should work with their child to enter a Technology Support Request form. If you are having trouble submitting a support request, please refer to the Creating a Service Ticket One Pager located here.

Help Desk phone number and hours:

443-809-4672

Monday - Friday 7:00am - 4:15pm