Tech Support

On Friday, December 2, 2022, starting at 4:00 pm the BCPS Serve system will be undergoing a system upgrade.

During this time, you may experience intermittent inaccessibility of hosted services while internal systems are updated.

This may occur throughout the weekend as services are brought back online.

Technology Support  

Technology Support Request Form:

The Technology Support Request form is available to BCPS students and staff with BCPS credentials. Parents should work with their child to enter a Technology Support Request form. If you are having trouble submitting a support request, please refer to the Creating a Service Ticket One Pager located here.

Help Desk phone number and hours:


Monday - Friday 7:00am - 4:15pm

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