Customer Feedback Survey

The Office of Temporary Services, in Personnel Services, is part of the Department of Human Resources and is responsible for administering all applicable employment processes and laws for Baltimore County Public Schools’ curriculum and instructional related contractual, temporary, and substitute employees. The services of these employees provide our school system the opportunity to continue a quality education program when additional staffing is needed and/or when staff members are absent.

Additionally, the Office of Temporary Services:

• Manages the automated substitute teacher calling system called SmartFindExpress (SFE).
• Responds to questions regarding appropriate rates of pay for curriculum and instructional related temporary/substitute/contractual assignments.
• Determines employee eligibility for summer school and/or curriculum workshop employment.
• Approves employment and enters employee information in the payroll system for assigned employee groups.
• Represents BCPS at unemployment hearings for assigned employee groups.

The Office of Temporary Services’ web site provides you with:

• Contact information regarding who to call with questions about our areas of responsibility.
•  SFE brochures and guides designed to assist you in using the automated substitute calling system.
• Answers to frequently asked questions by:
• Teachers, nurses, and school based administrators
• Substitute teachers
• Long term substitute teachers
• Access to the online application for substitute teachers and additional assistants.
• Substitute teacher application procedures and guidelines for hiring long term substitute teachers.

Johnnie Jackson Personnel Officer 410-887-8952	Shawn Stahl     Personnel Analyst 410-887-8954	Yvonne Stevens Administrative Secretary 410-887-8952
1946-N Greenspring Drive Timonium, MD  21093 SmartFindExpress:  410-427-3031 SmartFindExpress web site: SEMS.bcps.org FAX:  410-252-1861