1. The Question
nHave you ever:
•Bought something only to find out it doesn’t work? 
•Seen something advertised for a low price that was actually being sold for more money once you got to the store? 
•Bought a toy only to have it break the next day? 
•These are just a few examples of problems faced by consumers every day.  The good news is, as consumers we are entitled to certain rights. Your question for today is:
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What can you do if you feel that your rights as a consumer have been violated?
        Last update: July 2006
Created by Kerry Lynaugh
BCPS Research Module or Slam Dunk Model, Copyright 2005, Baltimore County Public Schools, MD, all rights reserved. The models may be used for educational, non-profit school use only. All other uses, transmissions, and duplications are prohibited unless permission is granted expressly. This lesson is based on Jamie McKenzie’s Slam Dunk Lesson module available at http://questioning.org/module2/quick.html.