Department of Technology
Email Account Management

Active Directory Accounts are created for all new salaried employees automatically. This account allows the user to login to view the Intranet. The Intranet is a special area of www.bcps.org that is for staff only. It contains specific information for BCPS personnel, such as benefits. A letter is sent to the school computer liaison or the staff member notifying them of the account creation. This account is separate from an e-mail account and is created in a separate process.

All BCPS employees are eligible for e-mail accounts through BCPS. The maintenance of these e-mail accounts is handled by Network Support Services. Network Support Services also processes deletions of e-mail addresses due to retirement and termination. Please refer to the E-mail Account FAQs below if you have questions about an e-mail account or if you have a name change that affects your existing account.

If you have a problem with a new or existing e-mail account, please visit the Technology Support Services Web site or call 4672 for telephone support.

New E-mail and Account Changes

Employees may request a BCPS e-mail account or request that changes be made to an e-mail account by submitting an Electronic Mail Request Form (ERF). Please complete this form online. After completing the Web-based form, click the "generate printable form" button. A PDF version of the form will be created. You must print this form, sign it, have it signed by your principal or supervisor, and send the original via interoffice mail to E-mail Accounts, Department of Technology, Timonium. Since the signature is required, a hard copy of this form is required. Faxed copies are not accepted. Please allow time for the account to be created. A confirmation letter will be sent to the school computer liaison or the staff member.