After emptying out the Deleted Items folder
it is possible to restore a limited number of messages. If messages
have been removed from the Deleted Items folder it is recommended
that the directions below be followed as soon as possible while
the messages are still recoverable. If messages can't be restored
with the directions below, please call the Customer Support Center
and have a work order made requesting that a member of the Network
Team attempt to restore deleted messages on the Exchange Server.
The Customer Support Center can not guarantee that items removed
from the Deleted Items can be restored.
Click on the Deleted Items Folder icon located in the
Outlook Bar on the left-hand side of the Outlook Window. (see
graphic below)
If the item you want to recover is in the Deleted Items Folder
simply drag it back to the Inbox icon. (See graphic below)
If the item you want to recover is not in the Deleted Items
Folder go to the Tools menu and select Recover Deleted
Items. (See graphic below)
The next window will show a list of recently deleted items that
can be recovered. Find the item you wish to recover, click on
it to highlight, then click the Recover Selected Items
button. NOTE: Multiple items can be selected from the list by
holding down the Control (Ctrl) key on teh keyboard
while clicking items.(See graphic below)
The item(s) that you recovered will now be in the Deleted Items
Folder. Drag them to the Inbox as displayed in step 2 or right-click
on the item and select Move to Folder. (See graphic
below)
Select the Inbox and then click OK. (see graphic
below)
