When items are deleted from the Inbox in Outlook Web Access they go into the Deleted Items Folder. This folder is still part of your total mailbox size and should be emptied. Follow the instruction below to remove all the items from your Deleted Items Folder at one time.

1. Log into Outlook Web Mail.
2. Delete any items you no longer need as you normally would.
3. Find the Deleted Items Folder along the left-hand side of the screen.
4. Right click on the Deleted Items Folder and select Empty Deleted Items from the menu. (see graphic below)
   
5. Click on OK to verify your request to permanently delete the Deleted Items Folder. (see graphic below)
   

These links provide support for various BCPS systems.

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