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Customer Support CenterOutlook - Creating a New Profile

Follow the directions below to create a new profile in Outlook. Using these directions you can set up multiple accounts on one computer.

  1. If Outlook goes directly to the password screen when launching you must first set up Outlook to prompt for a profile. The user that has set up their profile on the machine must log onto their account and then go to the Tools menu and select Options. Click on the Mail Services tab and select the radio button next to Prompt for a profile to be used. Then click on OK and Exit and Log Off of Outlook.(see graphic below)
    profile01
  2. Relaunch Outlook and you will see the graphic below. Click on the New button. (See graphic below)
    profile02
  3. Check the box next to Microsoft Exchange Server then click Next. (See graphic below)
    profile03
  4. Type a name for your profile. This will be the display name that Outlook uses when selecting profiles. Click Next. (See graphic below)
    profile04
  5. Fill in the fields as shown below. The exchange server address is exchange.bcps.org. Put your user ID or mailbox name (usually first initial and last name) in the mailbox field. Click Next when done. (See graphic below)
    profile05
  6. Confirm that the No radio button is selected and then click Next. (See graphic below)
    profile06
  7. Click the Finish button. (See graphic below)
  8. You should now see your profile listed. Use the pull-down menu to select your profile name if you don't. Click on OK. (see graphic below)
    profile08
  9. You will now be prompted to provide your password. You may also have to change the mailbox name to your own. (See graphic below)
    profile09
  10. You should now have access to your account. Please note that when you launch Outlook you will need to select your name from the profile list pull-down menu.

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