Updated 6/4/07
On June 5, 2007 all employees assigned to the Timonium Complex will be required to use strong passwords. On this day every user that is assigned to the Timonium Complex will need to create a new password.

Any staff member that calls the Customer Support Center to change their password after June 4th will be subjected to the new strong password rules.

Keeping your BCPS e-mail password confidential is very important. This combination will give you access to personal information as well as your e-mail. Passwords must be between 8 and 28 character long. They also must contain three of the following criteria:

• a lowercase letter
• an uppercase letter
• a number
• a special character (!,#,$,%)

After passwords are changed by the Customer Support Center users will NOT be able to change them again for 24 hours. This means that if a user wants to change their password to a more personal strong password they must wait until the next day after calling the customer Support Center to obtain the original password.

The current password for an account must be known when following these instructions. Users that have forgotten their password should call the Customer Support Center at x4672.

Preferred Method to Change Domain Passwords - Intranet

1. Using Internet Explorer log into the BCPS intranet by going to intranet.bcps.org.
2. Enter your username and current password when prompted.
3. On the welcome page click on the My Account link. (see graphic below).
   
4. Click on the Change Password button (see graphic below).
   
5. On the next screen enter in the last six digits of your Social Security Number, your old password, your new password twice. All fields are required. NOTE: All BCPS passwords are now subjected to higher security standards. Passwords must be between 8 and 28 characters and contain three of the following:
   • a lowercase letter
   • an uppercase letter
   • a number
   • a special character (!,#,$,%) (see graphic below)
     
6. When the process succeeds the following message will appear.
   
7. Your email password will immediately be changed but it may take up to 15 minutes for all other password related services, such as Domain log in to Windows, to be updated.

Alternate Method to Change Domain Passwords - Internet via Web E-mail

Note to Timonium Complex Employees only: This method of pasword changing can NOT be used when your current password has expired. If this has occured please call the Customer Support Center.

1. Using Internet Explorer log into your e-mail account by going to email.bcps.org.
2. Click on the Options icon on the left-hand side of the screen. (see graphic below)
   
3. When the next screen loads, scroll down to the bottom and click on the Change Password button. (See graphic below)
   
4. A small window will load. Complete the fields as shown below. Make sure you type the new password in both the New Password and Confirm New Password fields the same way. Click on the OK button NOT the Reset button when finished. (See graphic below)
   
5. When you have successfully changed your password you will see the window below. Click on the return link provided. Your e-mail password has now been changed. Use this password to access the BCPS intranet and all other web based applications that require a user name and password. The change is immediate for your email account but may take up to an hour for the Domain accounts.
   

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